Enterprise Project
Payment & Settlement Operations Platform
Payment & Settlement · 2024
Overview
Merchant, settlement, and permission flows designed as one operating system.
- Year
- 2024
- Industry
- Payment & Settlement
- Category
- Payment
- Type
- Enterprise
Challenge
When merchants, settlement, and permissions are fragmented, the real work after payment falls apart.
This is the condition we started from. What follows is the record of how it became a structure.
Approach
The order we worked in
Each step records what we decided first. The order is the design.
- 01
Redefine post-payment operations as the center of the product
- 02
Reflect settlement cycles and the permission scheme in the data model
- 03
Connect the admin and merchant experiences into one system
Outcomes
What stayed after we built it
Enterprise · Payment & Settlement · 2024
- 01
Visibility into settlement operations
- 02
Fewer permission errors
- 03
More efficient merchant operations
Related work
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Working on a problem like this?
We start by framing the condition together — what should remain, before what to build.