Customer Center

SUPPORT THAT
STAYS WITH YOU.

DEVER account · Service support · DEVER Developers

Help for services you already use. Accounts, inquiry handling, and the DEVER Developers APIs, in one place.

Quick help

How can we help?

Fastest route

1:1 inquiry

Reply within two business days. Accounts, errors you hit in use, and anything else.

Our promise

DEVER does not build and leave. The same team answers questions about the services you already run.

FAQ

One account for DEVER Biz, DEVER HR, and the platforms built on it.

I forgot my DEVER ID or password.
Use the account recovery page to find your ID or reset your password.
accounts.dever.team
What is a DEVER account and which services can I use with it?
A DEVER account is a single sign-up that gives you access to DEVER Biz, DEVER HR, and other services built on the DEVER account, with no extra registration step for each one.
How do I change my ID or password?
The ID (email) on a DEVER account cannot be changed as a rule. A password can be changed under Account info › My info › Security after signing in.
Why can’t I close my account?
An account cannot be closed while a paid service is in progress or while an unpaid balance remains for a paid service.
How do I close my account?
Sign in and go to Account info › My info › Security to close your account.

How inquiries reach us and how we handle the information you send.

When will I get a reply?
We reply within two business days. Phone support is available on weekdays from 10:00 to 17:00.
What information do you collect with an inquiry?
Name, email, organization, and the content of your inquiry. It is used to respond to you and is retained for three years from the date of collection, then destroyed.
개인정보처리방침
Where should a project, partnership, or job inquiry go?
New project and partnership inquiries and job applications are handled on the Contact page. This page covers support for services you already use.
Contact

The API hub. Nine services anyone can build on, from postcode lookup to single sign-on.

Which APIs does DEVER Developers offer?
Postcode, spell check, single sign-on, delivery tracking, weather, calendar, geocoding, traffic and static maps. Each one carries its own documentation and sample code.
developers.dever.team
How do I add the spell checker to my own site?
Load the JS API and call dever.Speller — as a popup, or embedded in an element with embed(). Colours follow a light or dark theme, or a palette you set yourself.
speller.dever.team
Is the postcode API up to date with the road-name address system?
Yes. It serves the new postcodes introduced with the road-name address system in August 2015. Send an inquiry for integration questions.
postcode.dever.team

1:1 Inquiry

If the FAQ did not answer your question, ask us. We also collect problems and errors you hit while using a service.